Return to Help Index
Shipping and Returns
How do I return an order?
  If you purchased or received a product directly from miir.com and would like to return or exchange it within 30 days, we can issue you a refund or web-store credit for exchange. Returned goods must be in perfect, unused condition and must be made within 30 days of purchase. After 30 days, we will not accept returns for any reason other than manufacturer defect.

If you would like to return an order, please submit your request with your order number through our contact form and we will process your return promptly if your product falls into the above guidelines.
How do I return my Skin?
  If you have received the wrong Skin please contact us here
When will my order ship?
  Typically every order submitted before 2pm PST is sent out same day M-F. Our Skins require a little more time to produce, so their typical production timeline looks like: