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Flagship Store Manager

Position: Flagship Store Manager
Location: Seattle, WA
Reports to: Chief Marketing Officer
Status: Exempt, full-time, salary + bonus opportunity
 

MiiR is hiring! Want to make a difference in your work and have an impact on people around the world? At MiiR, a Seattle based retailer of active lifestyle products, including a line of award winning beverage containers, 3% of our revenue goes to trackable giving projects that provide people with access to a better future. That's huge! We support some of the best nonprofits around, including Splash and Water1st. We're a Certified B Corp (a sustainability measure) and a member of 1% For the Planet. We walk the talk!


About the job
The MiiR flagship store is a unique concept where experiential retail and brand storytelling blend together with food and beverage service. The Flagship Store Manager role is responsible for leading a team of baristas and craft beer tenders at our Seattle store located in the vibrant Fremont neighborhood. This role is an integral part of the brand’s expression within the local community and will lead the team by emulating the values and spirit of the flagship team.


In order to fulfill the expectations of this position, we are seeking someone who understands customer service excellence, retail, food and beverage service, can problem solve on the fly, will be flexible and adaptable, can work well with a small team and thrives in a dynamic, fast-paced environment. Furthermore, we are seeking someone who will lead by example through treating our customers and staff with kindness and respect, someone who displays confidence on the store floor and someone who can provide outstanding customer service. The MiiR Flagship store manager must be an innovative and collaborative leader who can motivate, direct, support, coach and encourage their team. The leader of the store needs to be a responsible, passionate and hospitable individual who excels in leading and developing teams and individuals.

Responsibilities

  • Meets weekly with the management team to report on store sales (weekly/monthly/quarterly), discuss product sales and events, troubleshoot and foster open collaboration on any issues.

  • Manages flagship store budget and has P&L responsibility

  • Develops a strategic annual plan with CEO and CMO to achieve monthly/quarterly goals

  • Manages hiring, training, coaching and development of store staff

  • Oversees store merchandising and storytelling based on direction from the MiiR Marketing team

  • Coaches and trains store staff on the MiiR brand, new products/product launches, marketing campaign launches and coffee, food and alcoholic beverages (beer/wine/cider)

  • Develops and maintains bi-weekly staff schedules in an efficient and cost-effective manner by considering factors such as availability, peak hours, and seasonal changes

  • Drives revenue through merchandising, seasonal sales promotions, upselling opportunities, and spiffs for floor staff

Qualifications

  • Passionate about social enterprise, MiiR products, coffee/tea, beer/wine/cider and premium, delicious food

  • 3+ years of food and beverage as well as retail store management experience

  • Retail merchandising experience

  • Strong analytical skills

  • A proven track record in coaching, leading and developing individuals

  • Impeccable interpersonal skills

  • Bachelor’s degree

  • (WA) Food Safety Manager Certificate or acquire upon hire

  • (WA) Mandatory Alcohol Server Training (MAST) or acquire upon hire

  • Basic math and computer skills

  • Comfortable in Quickbooks

  • Able to use online tools including Microsoft Word and Excel, Google Docs and Apps, Home Base, and other online organization tools

Essential Physical Job Functions

  • Constant standing/walking

  • Stooping, kneeling or crawling

  • Pushing, pulling, lifting or carrying up to 100 lbs

  • Computer/POS Register and bar equipment usage

  • Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine

  • Constant reaching, turning, and performing precision work around bar area

  • Constant receiving of detailed information through oral and written communication

  • Constant talking, expressing or exchanging ideas by means of the spoken word

  • Occasional distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors of food and beverage 

Professionalism

  • Follow all Marketing standards and carry self in a manner that publicly reflects MiiR values

  • Be timely for all meetings, events, and presentations

  • Represent MiiR in a way that is consistent with the company’s values, vision, and mission statement

  • A few benefits we offer

  • Working at a high growth/impact Certified B Corp

  • Health, dental insurance for eligible employees

  • Generous vacation time

  • Professional development, in-office career coaching, and conference attendance

  • Opportunity to expand MiiR as a growing brand

To Apply

(Read and follow carefully, as attention to detail is important in this position)

Reply to ad with subject line: Flagship Store Manager

  • Send email to: seattle@miir.com

  • Attach your resume, please do not paste into body of the email but attach.

  • Please answer the following questions in the body of the email. 

  • Remember, a person is reading this letter, so be you, but with brevity.

  • What makes you want to apply to this job?

  • What is the most important quality you bring to our team?

  • What does community mean to you?

  • Beer, cider, coffee, tea or water… Why?

  • What is your favorite MiiR product and why?

  • Two sentences explaining why you should get a phone interview.

Holiday Shipping Deadlines

Make sure your gift arrives in time for Christmas!

U.S. Shipping Only
 Shipping Method Order Deadline
Standard Ground / Priority December 14th
Express Saver December 18th
2 Day  December 19th
Overnight December 20th

 

* For international orders, the last day to order is December 14th. Additionally, we cannot guarantee on time delivery based on international customs processes.