Refund policy

MiiR offers a lifetime warranty against manufacturer defects on all apparel, drinkware, and backpacks/bags purchased from www.MiiR.com. Please note that normal wear and tear, including scratches, dents, stains, and other marks are not covered under the MiiR warranty. If your item is eligible for a warranty replacement complete our warranty form: miir.com/pages/warranty-claim. There is no need to create a return for your item.

If you wish to return your purchased MiiR item that has no manufacturer defect, you may do so within 30 days of purchase if the returned goods are in perfect, unused condition with all original packaging. We can issue you a refund or web-store credit for exchange. If approved, you will receive a return label within 48 business hours of your request.

*Please note orders that have been submitted for personalization and have gone through the laser engraving process are non-refundable. 

Once your return has been received at our facilities, please allow up to 7 business days to process your refund. Refunds will be returned to the original form of payment.

1. Any shipping costs from the original order are non-refundable.

2. Any additional return shipping costs are non-refundable.

Don’t have an order ID? Send us as much information as possible about your return to hello@miir.com, and we’ll help you out!