Shipping policy

How long does it take for my order to ship after it is placed?

We do our best to ship all orders within 2 business days (M-F) from the date of purchase. Orders placed after 7:00 AM PST will be processed the next business day.

• Due to high demand, apparel and Bags orders may be shipped within 5-6 business days.
• Orders with personalized items take 3-5 business days to be processed.
• If orders contain both drinkware and apparel/bags, items may ship separately.

Exceptions may occur during peak times (holidays, sales, special events, ect). If there is a question regarding your order, we will contact you directly. If you have questions about your order, please contact us at hello@miir.com.

When can I expect to receive my order?

All drinkware and hardgoods orders are shipped from our warehouse in Washington state. We offer the following shipping options:

• UPS SurePost - 2-7 Business Days (Non-US 48 destinations will have longer transit times)
• UPS 2nd Day Air - 2 Business Days
• UPS Next Day Air - 1 Business Day

*MiiR is not responsible for delays and change of delivery times once shipments are in possession of UPS.

Shipping — Apparel & Bags

MiiR apparel and bags ship on a different schedule than drinkware due to fulfillment differences.

Please allow up to 5 business days for your order to be processed and prepared for shipment after placing your order. Transit times will be added on top of this processing window.

For specific delivery estimates or expedited shipping options, contact our support team or refer to your order confirmation.

Expedited Shipping

Orders using UPS Next Day Air or UPS 2nd Day Air should be placed by 7:00 AM PST to be processed on the same day. Expedited orders placed after 7:00 AM PST will require an additional business day (M-F) for processing.

UPS Next Day Air orders placed on Friday before 7:00 AM PST will ship the same day and deliver the following Monday. UPS Next Day Air orders placed on Friday after 7:00 AM PST will ship on Monday and deliver on Tuesday.